Which Leased Line Providers Have the Best Customer Service?
A leased line is an uncontended connection between your business and your network provider – offering fixed bandwidth, high speeds & reliability.
Leased lines are a great option for businesses seeking to upgrade their connectivity without breaking the bank.
However, choosing a provider with the best customer service can often be a headache. So, what do you look for?
BT
BT is one of the UK’s largest leased line providers & they cover a huge area. However, the company’s customer service is often a hot topic – with customers complaining of being ripped off & having their accounts repeatedly overcharged.
As a business, it is important to find a leased line provider that offers reliable customer support. This will ensure your connection remains up and running, even in the event of a problem. The PC Support Group offers a wide range of business leased line services to provide choice, resilience and a tailored solution at an all-inclusive price.
If your business is looking for high-speed, dedicated internet access a leased line may be the right option for you. It can deliver guaranteed bandwidth allowing businesses to scale and prioritise certain applications. There are also financial benefits for businesses looking to install fibre connectivity such as the gigabit voucher scheme. For further information, please get in touch with our team.
Virgin Media Business
A dedicated leased line is the only way to guarantee your business a speedy connection that never drops during peak times. It also guarantees you a fixed bandwidth, which means upload and download speeds are equal. This is a big advantage for businesses who need to upload large data files regularly.
Previously known as NTL Telewest, Virgin Media offers a range of leased line packages and business broadband deals for your business. You can get a standard landline package with unlimited UK calls or upgrade to extras, such as call hold, line identification and last number announcement.
A great feature of Virgin Media Business is that it only provides fibre business connections, meaning you can get a much quicker internet service than with BT or TalkTalk. Its customer service is well-regarded and its team can help you find the best business leased line deal for your needs. It also has a wide range of other business telecoms services, including SIP trunking and cloud voice solutions.
TalkTalk
A leased line is an exclusive connection between your business and its internet service provider, which means you don’t have to share bandwidth with other users. This results in lightning-fast speeds and guarantees a reliable performance. This is essential for businesses that rely on VoIP technology and cloud applications.
A good leased line provider will provide prompt and efficient customer support. They should also offer competitive pricing without sacrificing quality. In addition, they should be able to deliver their services to all locations across the UK.
The PC Support Group can help you choose the right leased line provider for your business. We work with all the leading UK connectivity providers and compare quotes to ensure you get the best deal. We have a range of packages available to suit any budget, with guaranteed download and upload speeds and a four-hour on-site response in case of any faults. Contact us today to find out more about our leased line solutions.
Colt
Colt is one of the UK’s best leased line providers. They have a strong reputation for customer support and provide reliable business connectivity. They also offer competitive pricing and flexible bandwidth options.
With a network infrastructure that’s designed to meet complex business requirements, Colt is an ideal option for businesses looking for flexibility and customisable services. They also have a strong commitment to uptime targets, which makes them an astute choice for businesses that can’t afford downtime.
Another leased line provider worth considering is CityFibre. They are the largest alternative wholesale fibre network infrastructure provider and Gigabit Cities builder in the country. They provide great pricing and quick installation times.
